Our money-back guarantee is valid 14 days.
To be entitled to a full refund of the amount paid, the item must be unused and in the same condition in which it was received. It must also be in the package sealed with the original transparent film. Otherwise a part of the sum will be deducted in relation to the state of use of the product sent back.
In fact, with the INSTANT AGEBACK tube 2 single-use samples are sent in addition to the product to be used as a tester to avoid opening the package.
Please send your purchase back to our warehouse. In this case contact us via e-mail: firstname.lastname@example.org.
Refund (if applicable)
Once the return is received and checked, we will send an e-mail to inform the customer that we have received the item. We will also notify the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be issued to your credit card or payment method used.
To return the product, you must send it by post to the address you will get in our reply.
The return shipping costs are at the buyer's expense.
Shipping costs are not refundable.